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Download FAQs
Click on any Frequently Asked Question for more information.
Sheet Music Downloads
MP3 Downloads
Sheet Music Downloads
I just purchased a sheet music download, but can’t get it to print.
In order to download the sheet music and see the first page of the song for free below, you will have to download the free Scorch sheet music software. This software is very easy to use and even lets you transpose our songs! Click on the Get Scorch button to download.
I closed the confirmation page – where can I access my order?
Check your email -- in addition to your order confirmation email, you should have also received an email with a link to your download. Downloads are accessible for 48 hours after purchase.
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Do your sheet music downloads include parts for the instruments heard on each of the samples?
Yes. For instance, if you download the music for “Jesu, Joy of Man’s Desiring,” your download will also include the music for the flute part as heard on the track.
How do I transpose a piece of downloaded sheet music into an alternate key?
Once you’ve purchased a sheet music download, you’ll be able to use all of the functions on the Scorch tool bar (as shown on the preview page). Select the transpose button  and choose the new desired key from the dropdown menu.
Why can’t I find sheet music for all of your recordings?
We’re continuing to introduce as many new pieces of O’Neill Brothers sheet music as we can each month, however, all are not yet available. Keep checking back for an up-to-the-minute list.
I purchased a download but am unable to access it. What should I do?
In addition to the order confirmation page, you will also receive an email with download instructions shortly after
purchase. Please wait to receive this email and follow the instructions for download. If you're still not able to
access your download, please email info@pianobrothers.com and await further instructions.
It's been more than 48 hours since I purchased my download. How can I access it?
Please email your order confirmation number to
infog@pianobrothers.com and await further instructions.
I use a dial-up internet connection. How long will it take to download a song?
It will take approximate 15-30 minutes to download your file.
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MP3 Downloads
'Save Target As Is' is greyed out
The Microsoft Knowledge Base reveals that the option to save target as is greyed out and not available if you have the Content Advisor enabled in Internet Explorer. Normally, if you right click on a link you can choose to save or Print the file. But with Content Advisor turned on, these options are not available to you because it would bypass the Content Advisor.
- In Internet Explorer, go to Tools/Internet Options/Content (If you have established a password for Content Advisor, you will need to enter it before you can
make changes.)
- Click the Disable button in the Content Advisor section.
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I closed the confirmation page – where can I access my order?
Check your email -- in addition to your order confirmation email, you should have also received an email with a link to your download. Downloads are accessible for 48 hours after purchase.
I’ve downloaded and burned my favorite songs to a CD – why won’t it play in my car?
Some older players are not able to read MP3s burned at
higher rates of speed. Try burning the CD at a lower
speed. Also, be sure that you're burning your songs to a
CD-R disc. Other forms of media may not work.
I just downloaded the entire Sweet Dreams CD and only received 7 tracks. There appear to be more songs on the album. Why didn’t I receive all of them?
Because it is meant to be a soothing lullaby CD, Tim and Ryan didn't put pauses after each song when they recorded it in order to keep it flowing. All of the songs listed on the web page are included within the 7 tracks on the CD.
I purchased a download but am unable to access it. What should I do?
In addition to the order confirmation page, you will also receive an email with download instructions shortly after
purchase. Please wait to receive this email and follow the instructions for download. If you're still not able to
access your download, please email info@pianobrothers.com and await further instructions.
It's been more than 48 hours since I purchased my download. How can I access it?
Please email your order confirmation number to
info@pianobrothers.com and await further instructions.
I use a dial-up internet connection. How long will it take to download a song?
It will take approximate 15-30 minutes to download your file.
How to UnZip a File?
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What is a ZIP file?
A ZIP file is created to package one or more files into a single file in
a compressed format. ZIP files save storage space, are convenient, and
can be quicker to download. ZIP files are easy to identify because their
filename extension is ".zip".
How do I decompress a ZIP file?
When you download a ZIP file from a website, you save it to your local
computer. You then need to use special software to decompress (unZIP)
the file you downloaded. You may already have such software installed;
if not, you might want to download one of the software packages shown
below.
To decompress the file, you first tell the software where the ZIP file
you downloaded is located. The software will then access the files
within the ZIP file. Perhaps it will display them to the screen. You
then tell the software to decompress (unZIP) the files to a location of
your choice. Once this is complete you can begin to use the decompressed
files, and you probably will not need to access the ZIP file again.
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Note: The
list below is not complete. There are many ZIP/unZIP software packages
available, and most work well. Piano Brothers' does not endorse any particular
software package, and cannot be responsible for their use. Some cost money (many
have trial periods), and some are free. The links are for your convenience, and
take you to third-party websites that are not run by Piano Brothers.
UnZIP software for PC/Windows
WinZip
PKZIP
StuffIt Expander
UnZIP software for Macs
StuffIt Expander
UnZIP software for Unix/Linux
PKZIP
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